IMPROVING JOB SATISFACTION AND MORAL THROUGH EFFECTIVE COMMUNICATION Essay

IMPROVING JOB SATISFACTION AND MORAL THROUGH EFFECTIVE COMMUNICATION - Essay Example Extrinsic motivators don’t do much in this regard that is why intrinsic motivators like satisfaction. Employees rate pleasant working conditions like a gift from the firm (Organ, 1988). In a study conducted by Burke and Wilcox (1969) it was found that a clear effect was attributable to openness in communication between superior and a subordinate; the greater openness of either superior or subordinate (or even both), the greater satisfaction of subordinate regarding five variables that directly depend on satisfaction. These comprise of â€Å"(1) Satisfaction with the Company, (2) Satisfaction with the Job, (3) Satisfaction with Performance Appraisal and Development Interview (climate for growth), (4) presence of a "Helping Relationship," and (5) Satisfaction with Supervisor† (Burke & Wilcox, 1969). This openness is more effective when initiated by the superior. When a superior initiates openness in conversation and behavior, the subordinate responds accordingly. The open ness doesn’t respond to any causal relationship (Burke & Wilcox, 1969). Communication is inevitable and absolutely essential for healthy functioning of an organization (Burke & Wilcox, 1969). Degree of openness in communication process is the key element that decides its effectiveness (Burke & Wilcox, 1969). An organization can cash in dividends by fostering effective communication and overcoming barriers to it (Burke & Wilcox, 1969). Summary Various studies have been conducted on recognizing patterns regarding job satisfaction. Obvious factors like personal preferences and the nature of job also play their part for an employee, but that is solely on employee’s discretion.... The author concludes that effective communication doesn’t need to be rigid and formal, in fact researches emphasize on the openness of communication and how it generates comfort level between superior and subordinate. Gone are the days of threatening an employee with firing unless certain benchmarks are met. These days the nature of work has changed dramatically, it is not possible anymore to impose rigid measuring frames to ‘qualify/quantify’ and employee’s performance. So under this added complexity at work, how employers cope with job frustration and boredom from employees? They bring in the motivational language. Job satisfaction increases productivity, the more the workforce considers themselves a part of the corporate the more they contribute. Now the question remains as what qualifies as a positive motivator and what constitutes as a failure. Incentives and perks has their importance as well as effective communication. Moreover, communication needs t o be effective in order to fulfill its purpose. The level openness in a talk between superiors and subordinates can achieve this effectiveness. This openness needs to be initiated by the superiors, as subordinates respond to this openness in a desired way. Such rapport creates comfort level at job. The easier the work environment becomes the low the job turnover will be. Job satisfaction is also related with employee participation in corporate dynamics. The more the employees involve in work place affairs, the greater is job satisfaction as well as performance.